best in class 2012

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In 2021, Click IT began opening stores in selected locations throughout the United States. See Click IT Franchise to learn more.

Click IT in Chagrin Falls, Ohio

Why Click IT?

We are a computer repair shop, support, and education center, and managed services provider – all under one roof

Click IT is your own personal IT Department and solutions provider for all things relating to technology. From a simple repair to full Managed Services for your entire computer system, Click IT is your one-stop-shop.

We have a store right down the street

As "Your Local IT Department, we maintain a retail store at Ridge Park Square in Brooklyn, Ohio. That makes us perfect for businesses and residents because you can call, click or come into our store. No more traveling to “the city” or waiting for online orders. The Click IT team brings world-class IT service and support directly to your home, business or in-store.

We focus on IT so you don’t have to

Our mission is to manage and support your IT systems so you can focus on what you love to do. We make sure your systems stay up and running 24/7. Because we know it’s not just your computer system, it’s your business.

We are the best in the business

With over 10 years operating, we’ve seen it all and fixed, managed, or supported it!

We are fast

Service calls are completed within 48 hours. Yes, we’ll even come to you!

Our mission is to create happy customers through excellent service

Our Story

Family in Front of CF Inn

Harlow Family at the Inn of Chagrin Falls in 1993

Click IT in Chagrin Falls, Ohio, was established in 2012 by Al and Danette Harlow, who made Chagrin Falls their home in 1990, where they raised 2 boys, Albe and Robbie. The business's focus is on helping both residents and businesses in the surrounding area with everything relating to their electronic information technology, or what is commonly now known as IT.

Click IT Group in 2019

Click IT Group in 2019

From computers to cell phones to creating and maintaining a web presence, thousands now have used our services and depend on our monitoring and management by our very talented team of technicians.

This website is dedicated to presenting the many products and services we offer, in a unique, pre-packaged format. Call us and speak with a technician at (440) 247-4998, who can help you with your particular issue and explain our best-in-class solutions to make your experiences using IT much more productive and easier. Or search and browse the products and categories below.